Frequently Asked Questions
Q. What is Kennel Cough and do I require a separate vaccination?
A. Kennel Cough is a highly contagious infection, although not usually fatal, it can be troublesome for all ages. This is why we insist that your dog has the annual Kennel Cough vaccination, which is dated at least two weeks prior to residency. Your vet will be able to give your dog this vaccination which is separate from your dog’s annual booster which we also require and again must be dated two weeks prior to visiting.
This is to ensure the health and well being of your pet.
Q. Do you groom the boarders?
A. We do have a large canine shower and an additional shampoo and brushing service is priced as follows:
- Toy breed from £12.00
- Small breed from £17.00
- Medium breed from £25.00
- Large breed from £30.00
- Giant breed from £40.00
Please ask us to quote for your dog and make an appointment when booking in your dog for his/her stay with us.
Q. What do you feed and how often?
A. We feed our dog boarders a Chicken and Rice complete food or a tinned meat and biscuit. They are either fed once at 4.15pm or twice a day at 8.15am and 4.15pm. Kindly confirm which when booking. Cats are supplied with a quality dried food all day and Felix wet twice daily.
Q. Do you give individual attention to all the boarders?
A. Yes. All our boarders receive lots of love and attention. We have sufficient kennel staff to ensure that your dog or cat's stay with us is a happy one and that afford the time to give them the individual attention and plenty of love.
Q. Do you board cats as well as dogs?
A. Yes, we have a cattery to accommodate and care for your cat while you are away. Your cat will receive the same care and attention as our dog boarders. Each cat has its own heated bed and has full access through a cat flap to a large covered run.
Q. When and how often do you exercise the dogs?
A. The boarding dogs are exercised twice daily. In the morning in an enclosed all weather surface compound whilst their kennel, run and bedding is checked and cleaned. After lunch in our paddock. Either free running with several other dogs, individually free or on a Flexilead. This is playtime too with footballs, Kongs, Frisbee's etc. The type of exercise depends upon the dogs sociability and obedience in returning to one of the staff. All exercise is of course supervised by one or two of our excellent staff.
Q. Can we bring toys for our cats and dogs?
A. Yes, you may bring your pets favourite toys and any special bedding as long as it able to be laundered in a conventional washing machine. However, we can provide fresh bedding for all our boarders.
Q. My cat/dog is on a special diet/medication, can I bring their food/medicines in for you to feed/administer?
A. We have over 30 years experience campaigning Championship show dogs and in dog handling, having successfully run our own private kennels for many years. During this time we have fed our own dogs special diets when required and fully understand the need for this. You are welcome to bring with you any special diet that is required. Please ensure you bring enough for us to feed during their residency. We are also used to administering medicines and will be happy to do so for your dog or cat. Kindly note that there is a £1 charge per Insulin Injection. Again please ensure you bring enough with you to last during their stay in the container supplied by your vet.
Q. Do you board bitches/queens when they are in heat?
A. Yes, we are fully equipped to look after bitches and queens whilst they are in heat. Please let us know when booking if they are in heat or are about to come into heat.